Skip to main content

FAQ's

What you need to know:  Common questions and understanding your estimate. At Rose City Electric Co., we believe in honest work and honest estimates. Here are the top reasons why electrical job estimates sometimes change—and how we keep you in the loop.

1

Issues Behind Walls or Fixtures

Sometimes, when your electrician opens up walls or checks wiring, they find old, damaged, or unsafe wiring that wasn’t obvious during the initial walk-through.

Tip for customers: Ask your electrician to include a brief “contingency allowance” in the estimate for unexpected fixes. That way, you’ll know up front that there could be a small buffer built into the price.

2

Add-Ons or Changes Mid-Project

You might decide mid-project to add another outlet, change switch locations, or upgrade to nicer lighting fixtures.

Tip for customers: Keep your “must-haves” list ready before the job starts. If you decide on new features later, ask for a quick written change order with prices before the electrician proceeds.

3

Permit Requirements and Code Compliance

Electrical codes get updated over time, and your home might need to meet the latest safety standards (for example, adding a ground fault circuit interrupter, or GFCI, in certain areas).

Tip for customers: Before work starts, have your electrician explain any code-related items in writing—this helps you understand which costs are due to safety requirements versus “extras.”

4

Material or Labor Price Changes

The prices for copper wire, breakers, switches, and other parts can go up or down between the time you get your estimate and when the job is done.

Tip for customers: Ask if your estimate is “locked in” for a certain period (e.g., 30 days), and what happens if material costs change after that.

5

Difficult or Limited Access Areas

What happens: Some areas of your home are trickier to reach (crawlspaces, attics, behind built-ins), or unexpected obstacles (insulation, tight spaces) slow down the work.

Tip for customers: During the estimate, walk through every attic, basement, and closet. Point out any tight spots so the electrician can give a more accurate time estimate.

Our Commitment: No additional work without approval, transparency, and a focus on your safety.

General Services

Do you offer emergency electrical services?

Yes — we provide emergency electrical services to handle urgent issues such as power outages, sparking panels, or unsafe wiring. Our team responds quickly to ensure your safety and restore power.

Tip: If you experience an electrical emergency, turn off power at the breaker if it’s safe to do so and call us right away.

Scheduling & Estimates

How soon can you start a project after I contact you?

Project timelines depend on the scope of work and permit requirements, but we aim to schedule most jobs within a few days to a week. Larger projects may require more lead time for planning and approvals.

Tip: Reach out early with details about your project — the more information you provide up front, the faster we can get started.

Licensing, Safety & Insurance

Are you licensed and insured?

Yes — we are fully licensed, bonded, and insured, so you can have peace of mind knowing your project is handled safely and professionally.

Tip: Always ask contractors for proof of licensing and insurance before starting a job — it protects both you and your property.

Do you pull permits for electrical work?

Yes — we handle all necessary permits and inspections for your project, ensuring the work meets local codes and safety standards.

Tip: Always make sure electrical work is permitted and inspected — it protects your home’s value and keeps you compliant with local regulations.

Pricing & Payment

How do you charge for services (hourly, flat rate, by project)?

For small service calls, we typically charge an hourly rate. For larger jobs, we provide upfront project-based estimates so you know the cost before work begins.

Tip: Always ask for a written estimate — it keeps everyone on the same page and helps prevent unexpected costs.

What forms of payment do you accept?

We accept cash, checks, and all major credit cards. For larger projects, we can also arrange payment schedules if needed.

Tip: Ask about payment options when scheduling your project — it helps avoid surprises and makes planning your budget easier.

Customer Support

Who do I contact if I have an issue after the job is done?

If any issues come up after your project is completed, just call our office directly — we stand behind our work and will make it right.

Tip: Keep our contact information handy after the job — quick communication helps resolve small issues before they become big problems.